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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Support and Management Tools | 10% | - Security and mobility solutions - HP Web Jetadmin and management software - Service and support offerings |
| HP Personal Systems Portfolio | 25% | - Desktops, notebooks and workstations - Security, manageability and performance features - Tablets and mobile devices |
| HP Printing Solutions Portfolio | 25% | - Inkjet and LaserJet product lines - Multifunction printers and wide-format systems - Features, benefits and competitive advantages |
| Understand Customer Requirements | 20% | - Identify business and user needs - Define solution requirements - Analyze customer environment and usage scenarios |
| Positioning and Selling Solutions | 20% | - Communicate value and ROI - Address objections and close sales - Match products to customer needs |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Which feature built into HP Flow MFPs enables one-touch workflows?
A. advanced image processing for pristine scans
B. 8" display and full-size keyboard to easily enter metadata
C. image preview, which allows view, zoom, edit, and re-order
D. quicksets, driven from a large, full color screen
Question 2
Which outcome can be achieved through proactive management of PCs and personal tablets?
A. a reduction in help-desk calls
B. an ability to share files
C. an increase in knowledge of user location
D. a reduction in security level
Question 3
Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A. Enhanced Pre-Boot Security
B. File Sanitizer
C. HP Find My PC
D. Privacy Manager
Question 4
Which management software solution allows IT administrators to deploy OS, software, and system configuration?
A. HP Embedded Web Server software
B. LANDesk management software
C. Insight Control management software
D. Data Protector management software
Question 5
How does PIN authentication printing reduce the security risk associated when printing in an open office?
A. Employees may otherwise expose company data by leaving printouts uncollected.
B. With an encrypted hard drive, there is no need for PIN Printing.
C. Malicious users could guess the PIN number and retrieve confidential documents.
D. Prevents malicious users from changing the device settings from an unsecured control panel.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: B |



