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HP HP2-B109 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Personal Systems Hardware | 40% | - Desktops, All-in-Ones and Thin Clients
|
| Topic 2: Selling Principles and Solutions Alignment | 25% | - Market trends and competitive landscape
|
| Topic 3: HP Printing Portfolio | 35% | - HP OfficeJet and OfficeJet Pro Series
|
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
According to IDC research regarding IT staff productivity, user productivity, and IT cost reductions, which product enables annual savings of $32,000 per 100 users?
A. HP Client Automation
B. Microsoft System Center
C. Intel vPro
D. LANDesk
Question 2
Which HP workstation allows access to add a hard drive or upgrade memory by simply snapping the workstation open?
A. Z820
B. Z230
C. Z1
D. Z620
Question 3
HOTSPOT
Align the industry sectors with their applications:
Question 4
Your customer is experiencing large numbers of calls to the Help Desk. You know that Web Jetadmin will reduce the number of these calls. To build your business case, which figure would you use to estimate the cost to the customer for each call?
A. $50
B. $40
C. $30
D. $60
Question 5
Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?
A. Questions that determine competitors that the customer is considering
B. Questions that confirm the HP product they are seeking
C. Questions that establish the customer's attitude toward your proposals
D. Questions that uncover or create the customer's business and IT needs
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: Only visible for members | Question 4 Answer: C | Question 5 Answer: D |
