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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

Question 1

To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?

A. Admin System group
B. Maint Admin group
C. Installation group
D. System Status group

Question 2

Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?

A. Manager is not compatible with Server Edition and you must use Web Manager to configure the system.
B. Manager can only be installed from the Admin DVD.
C. Manager is the only application you can use to configure User on the Server Edition.
D. Manager can be installed from either the admin DVD or Web Management.

Question 3

The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor's own account.
To allow reviewing of the support hunt group recordings, what needs to be done?

A. Using the Manager application, edit the User by enabling "Replay All Recordings" and adding the support group to the "Replay Recordings For" list on the User Portal tab.
B. Using the Manager application, edit the User by enabling "Replay All Recordings" and add the support group to the "Replay Recordings For" list on the Voice Recording tab.
C. Using the Manager application, edit the Support group by adding the user to the "Replay Recordings" list on the Members tab.
D. Using the Manager application, edit the support group by enabling "Replay All Recordings" and adding the user to the "Replay Recordings For" list on the Voice Recording tab.

Question 4

A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before.
Which two tools can you use to identify the last system changes made?

A. Manager
B. Web-Manager
C. Monitor
D. System Status Application

Question 5

A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?

A. Avaya Equinox
B. Avaya Communicator
C. Mobile Twinning
D. one-X Mobile Preferred

Solutions: