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Avaya Aura Core Components Support Sample Questions:

1. Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A) It is eight steps that guarantee a logical way to isolate an issue.
B) It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
C) It is eight steps that define how to escalate third-party integration issues.
D) It is eight steps that used to guarantee systems are operational after an implementation.
E) It is eight steps that ensure a faster time to resolution.

2. When one Avaya SIP Telephone (AST) user calls another Avaya SIP Telephone (AST) user agent, Session Manager goes through different phases of processing the call. What is the maximum number of Phase Tags and what are they called?

A) Three - ingress, process, egress
B) Two - imsorig and imsterm
C) Four - imsorig, origdone, imsterm, termdone
D) Two - origappseq and termappseq

3. What is the primary function of the Avaya Session Border Controller for Enterprise (SBCE) in a remote worker configuration?

A) To facilitate NAT traversal
B) To encrypt voice packets
C) To provide VPN services
D) To manage QoS policies

4. How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file?

A) by using the CM SAT to enter the display callproc log all command
B) by using the Linux cd to /var/log/Avaya and cat ecs.log commands
C) by using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
D) by using the Linux cd to /var/log/Avaya and cat callproc.log commands
E) by using the CM SAT to enter the list callp log all commands

5. How can an inactive SM100 be reset?

A) Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
B) Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
C) Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
D) Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).

Solutions: