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Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Operations | 20% | - Backup and restore procedures - Monitoring, reporting and performance management - System updates, patches and upgrades |
| Topic 2: Solution Architecture and Licensing | 20% | - Avaya Experience Portal (AEP) and POM architecture overview - Deployment models, zones and system components - Licensing requirements and feature capacities |
| Topic 3: Troubleshooting and Support | 20% | - Diagnostic tools, logs and monitoring utilities - Troubleshooting common issues - Problem isolation and resolution |
| Topic 4: Configuration and Administration | 22% | - POM campaign setup and management - Call flow design and routing configuration - Email, SMS and multimedia integration - User account and access management - System configuration and settings |
| Topic 5: Installation and Deployment | 18% | - Installation prerequisites and requirements - High availability and database installation - Installing AEP and POM components |
Avaya Experience Portal with POM Support Certified Sample Questions:
1. Which tool is essential for diagnosing URL-based issues in AADS-related Avaya Meetings client's problems?
Response:
A) URL inspection tools
B) Network traceroute tools
C) Custom script debugging tools
D) Standard web browsers
2. Why is it necessary to configure debugging tools specifically for Avaya Meetings Server components?
Response:
A) To reduce their impact on system performance
B) To ensure they capture relevant data efficiently
C) To facilitate easier training for new IT staff
D) To comply with software licensing agreements
3. What is essential to ensure security when configuring user access to the EPM web interface?
Response:
A) User training on interface features
B) Regular password resets
C) Multifactor authentication
D) Daily usage reports
4. What is an effective method to ensure the integrity of Avaya Meetings Server solution components?
Response:
A) Regularly updating firewall rules
B) Implementing strict user access controls
C) Conducting periodic performance audits
D) Verifying configurations against baseline standards
5. Why is the network zone segregation important in an AEP deployment?
Response:
A) To reduce overall system latency
B) To enhance security by isolating network traffic
C) To increase storage capacity
D) To simplify user management
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |



