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CompTIA JK0-602 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| 4.0 Printers and Scanners | 11% | - Troubleshoot common printing and scanning issues - Install, configure and update printers/scanners - Optimize device performance and settings |
| 5.0 Networks | 12% | - Troubleshoot connectivity and IP configuration - Install and configure wired/wireless networks - Apply network protocols and services |
| 3.0 Operating Systems | 21% | - Install, configure and upgrade Windows 2000 / XP - Use command-line tools and system utilities - Optimize, maintain and recover operating systems - Troubleshoot OS errors and boot problems |
| 1.0 Personal Computer Components | 21% | - Apply safety procedures and environmental guidelines - Diagnose and troubleshoot PC component issues - Install, configure, optimize and upgrade PC components |
| 7.0 Safety and Operational Procedures | 11% | - Follow ESD and workplace safety standards - Professional communication and customer support - Proper handling and disposal of hazardous materials |
| 6.0 Security | 12% | - Implement physical and software security measures - Apply data protection and backup procedures - Detect and remove malware/viruses |
| 2.0 Portable Computers | 12% | - Install, configure and upgrade laptops and mobile devices - Troubleshoot portable hardware and power systems - Manage communication connections (Wi-Fi, Bluetooth, IR, cellular) |
