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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Skills and Objection Handling | - Consultative Selling
|
| Topic 2: Industry Trends and Business Drivers | - Market Trends
|
| Topic 3: Customer Needs Analysis | - Business Requirements Identification
|
| Topic 4: Printing Solutions and Services | - Workflow and Document Solutions
|
| Topic 5: HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Topic 6: HP Printing Portfolio Knowledge | - HP LaserJet Portfolio
|
HP Selling HP Printing Hardware 2020 Sample Questions:
Question 1
Which productivity-related trigger indicates that an HP LaserJet Enterprise might be a good fit tor your customer?
A. wanting a mobile printing technology to help reduce waste
B. need to spend minimal time stocking a printer or fixing paper Jams
C. looking for document and workflow management solutions to improve efficiency and reduce costs
D. need for embedded security and high-end mobile printing options to keep data and devices safe
Question 2
Why is it as Important to secure networked printers as It is to secure networked PCs?
A. Malware attacks on printers comprised the majority of cybercrimes over the last three years.
B. An unprotected printer exposes the entire network to cyberattacks.
C. Studies show that ransomware attacks through printing devices are becoming more dangerous.
D. Printer ports are the most vulnerable link in a company's intranet.
Question 3
Which statement about recycled paper is true?
A. Sustainable fiber sourcing for paper-based product packaging involves agreements to plant more trees than are harvested.
B. To be certified sustainable, recycled paper must be made from 65% recycled wood fiber.
C. High-quality printing and copying paper requires at least 50% virgin fiber from new-growth forests.
D. Wood fiber can only withstand 5-7 cycles of recycling before it deteriorates,
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C |
