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IBM 00M-642 Exam Syllabus Topics:

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

Question 1

To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?

A. They can provide impressive presentations
B. They can provide discounted sales quotes
C. They can provide legacy systems expertise
D. They provide installation, integration, and trusted consulting to ensure the success of the project

Question 2

If two companies have the same social business goals (like getting closer to their customers) their strategies can be quite different due to their _________. Remember, ____________ eats strategy for lunch!

A. Stock price
B. Culture
C. Location
D. CEO

Question 3

When successful social businesses analyze their social data, what important areas should they search for?

A. Past stock prices of their competitors
B. Published patents in their industry
C. Trends in evolving topics
D. Press releases from associated industries

Question 4

Who cares about Social Business at your customer site?

A. Selling software and services should be your prime concern, not what the customer needs
B. HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.
C. Social Business strategy is not affected by internal requirements.
D. Only IT should control the requirements and specifications for Social Business.

Question 5

What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A. Media-Share plug-in
B. Notes Integrator plug-in
C. Social Media plug-in
D. Status Updates plug-in

Solutions: