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IBM M8010-246 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sell Offerings & Capabilities | 30% | - Digital marketing and personalization - Cross-channel commerce - Coremetrics and Unica solutions - Distributed Order Management |
| Topic 2: Smarter Commerce Overview & Value Proposition | 25% | - Buy-Sell-Service framework - Customer pain points and solutions - Core concepts and business drivers |
| Topic 3: Service Offerings & Analytics | 20% | - Customer self-service and support - Competitive positioning and use cases - Business intelligence and analytics |
| Topic 4: Buy Offerings & Capabilities | 25% | - Procurement and inventory management - Logistics and fulfillment - Supply chain visibility and optimization |
IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
Question 1
What can service scheduling include?
A. Credit
B. Service
C. All of the above.
D. Delivery
Question 2
How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?
A. Up-selling to a higher value product.
B. Optimizing the supply chain to minimize stock-outs.
C. All of the above.
D. Triggering store to store transfers.
Question 3
Which of the following Smarter Commerce Offerings is a core part of delivering a customer
buy-online, pick-up in store (BOPIS) capability?
A. Distributed Order Management.
B. Customer Self Service.
C. Social Analytics.
D. Logistics Management.
Question 4
Which one of these software solution components providing business capabilities is
NOT part of the 'Market' offerings?
A. Unica
B. ILOG
C. Coremetrics
D. WebSphere Commerce
Question 5
Which Smarter Commerce capability is focused on best determining location of facilities, assignment of stores, managing seasonality, and carbon foot printing?
A. Network optimization.
B. Transportation optimization.
C. Merchandise allocation.
D. Replenishment optimization.
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A |
