The Realest Study Materials C_FSM_2211 Dumps Updated Feb 21, 2024
LATEST C_FSM_2211 Exam Practice Material
SAP C_FSM_2211 Exam Syllabus Topics:
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NEW QUESTION # 49
Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?
- A. Service Maps
- B. Service Contracts
- C. Crowd Service
- D. Customer Self-Service
Answer: C
NEW QUESTION # 50
Which is the recommended browser for screen configuration tool? Choose the correct answer.
- A. Microsoft Edge
- B. Firefox
- C. Google Chrome
- D. Internet Explorer
Answer: C
NEW QUESTION # 51
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.
- A. You can improve the link between back office and field.
- B. You can provide a predefined script for service execution.
- C. You can trigger actions based on standard system events.
- D. You can configure execution checkpoints.
- E. You can standardize service process flows.
Answer: C,D,E
NEW QUESTION # 52
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. BackOffice Administrator
- B. Field Coordinator
- C. Service Engineer
- D. End Customer
Answer: A
NEW QUESTION # 53
How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.
- A. You can use it to define and upload new custom data objects.
- B. You can use it to download a template for a selected data object type.
- C. You can use it to download a list of master data object records.
- D. You can use it to upload a formatted and populated data record file.
Answer: A,B
NEW QUESTION # 54
What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?
- A. Service call
- B. Time slots
- C. Assignment
- D. Activity
Answer: B
NEW QUESTION # 55
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.
- A. Configure workflow step
- B. Setup IFIows in CPI
- C. Define value mapping for product types
- D. Define Moment set
Answer: B,C
NEW QUESTION # 56
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Service level agreement
- B. Automated scheduling
- C. Customer self-service
- D. Ticket routing rules
Answer: B,C
NEW QUESTION # 57
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the activity record after the workflow step is set to Finished
- B. From the Home page menu by creating a manual entry
- C. From the Equipment menu after checkout
- D. From the activity menu by creating a manual entry
- E. From the Efforts menu by selecting the activity object type
Answer: B,D,E
NEW QUESTION # 58
Which object corresponds to service call in C4C? Choose the correct answer.
- A. Ticket
- B. Sales Order
- C. Service Request
- D. Ibase
Answer: A
NEW QUESTION # 59
Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.
- A. Text Input, Picker, Series, Attachment
- B. Text Input, Picker, Status, Series
- C. Picker, Status, Series, Number Input
- D. Text Input, Status, Series, Formula
- E. Text Input, Description, Picker, Status
Answer: A,B,C
NEW QUESTION # 60
How are labels used within the Smartforms and Feedback module?
- A. To identify the elements in the Smartform
- B. To filter the list of Smartforms
- C. To add a label to be used as reference by the field engineer
- D. To act as a reference for generating a Smartform report
Answer: B
NEW QUESTION # 61
What is correct regarding user permissions? Note: There are 2 correct answers to this question.
- A. Users are assigned to user groups
- B. Permissions are assigned to user groups
- C. User groups are assigned to permissions
- D. Users are assigned to permissions
Answer: A,B
NEW QUESTION # 62
What can you select creating a dashboard report? Note: There are 3 correct answers to this question.
- A. Visualization Type
- B. Chart Category
- C. Chart Type
- D. Chart Title
- E. Sample Chart
Answer: C,D,E
NEW QUESTION # 63
What does a report template contain?
Note: There are 3 correct answers to this question.
- A. Style Files
- B. Integration files
- C. Output Templates
- D. Translation Files
- E. Images
Answer: A,D,E
NEW QUESTION # 64
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.
- A. By skill
- B. By territory
- C. By type
- D. By group
Answer: A,C
NEW QUESTION # 65
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?
- A. The equipment does NOT have Moment-Sets.
- B. The equipment does NOT have an external ID.
- C. The equipment has NO previous history.
- D. The equipment is reported as Operational.
Answer: A
NEW QUESTION # 66
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