New 2021 C-C4HFSM-91 exam questions Welcome to download the newest CramPDF C-C4HFSM-91 PDF dumps (88 Q&As)
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NEW QUESTION 10
You need to auto-assign checklists on a service job depending on the type of equipment. How is it possible? Choose the correct answer.
- A. It's only possible with a paid feature request at SAP
- B. It is possible by adding a business rule in the admin app
- C. Its not possible
Answer: B
NEW QUESTION 11
Which of the following elements can be used in smart forms? Choose Three correct answers.
- A. Picker, Status, Series, Number Input
- B. Text input, Status, Series, Formula
- C. Text input, Picker, Status, Series
- D. Text input, Description, Picker, Status
- E. Text input, Picker, Series, Attachment
Answer: A,C,E
NEW QUESTION 12
Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.
- A. Master Data
- B. Planning and Dispatching
- C. Administration
- D. Smart forms and Feedback
Answer: D
NEW QUESTION 13
Technicians on mobile can. Choose Three correct answers.
- A. Decide if their device is geo located or not
- B. Mark a job as 'technically complete
- C. add Skills to an Activity
- D. Checkout a service assignment
Answer: A,B,D
NEW QUESTION 14
If I want to build my own dashboard chart in the Analytics and Reporting module, how can I create my data query? Choose the correct answer.
- A. Use the Query API
- B. Use MS SQL
- C. Use CCQL
- D. Use ERP API
Answer: B
NEW QUESTION 15
Where and how do I create filters for the service calls of my company? Choose the correct answer.
- A. You need to create these filters in Administration.
- B. All of the Above
- C. In Workforce Management, you can create new filters for your service calls-queue.
- D. You need to create these filters in the ERP backend system.
Answer: C
NEW QUESTION 16
Which of the following are typical Field Service Mobile App users? Choose the correct answer.
- A. Managers
- B. Field Service technicians
- C. Dispatchers
- D. Back-office workers
Answer: B
NEW QUESTION 17
Which statements are correct regarding data sync rules. Choose Three correct answers.
- A. You can limit the data sent to the mobile device using Data Sync Rules
- B. They are used to optimize mobile performance
- C. Data Sync Rules only limit the data in mobile devices. not web apps
- D. To enable Data Sync Rules, go to the admin app, within Cloud Account, select the correct User Group, select edit and enable the desired Data Sync Rule
Answer: A,B,C
NEW QUESTION 18
You are a field service technician using an iOS device and you have just completed a repair. How can you check the travel time to the next repair location address? Choose the correct answer.
- A. Click on the navigation icon within the equipment
- B. Click on the navigation icon within the activity
- C. Click on the navigation icon within the service call
- D. Click on the navigation icon within the home page.
Answer: B
NEW QUESTION 19
On which mobile phones can you install the FSM App? Choose Three correct answers.
- A. Windows Phone
- B. Samsung Galaxy S9
- C. Blackberry
- D. Apple 'Phone X
Answer: A,B,D
NEW QUESTION 20
Where can you define the user access to the SAP Field Management mobile app? Choose the correct answer.
- A. In the SAP Field Service Management Crowd Service Marketplace
- B. In the SAP Field Service Management mobile app
- C. In the SAP Field Service Management self-service portal
- D. In the SAP Field Service Management Web app
Answer: D
NEW QUESTION 21
Which platforms are supported for the Field Service Mobile App? Choose Four correct answer.
- A. Windows Mobile
- B. Android
- C. Blackberry
- D. Windows-Desktop
- E. IOS
Answer: A,B,D,E
NEW QUESTION 22
In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.
- A. Parts logistics
- B. Customer feedback management
- C. Mobile field service execution
- D. Workforce management
Answer: B,C
NEW QUESTION 23
Which Checklist-Elements are available in Coresystems Field Service Solution? Choose Three correct answers.
- A. PDF
- B. Text input
- C. Table
- D. Checkbox
- E. Description
Answer: B,C,D
NEW QUESTION 24
Which of the following steps can you perform in the planning board as a dispatcher? Choose Two correct answers.
- A. Create technician skills
- B. Enter materials used
- C. Release assignments
- D. Define core hours.
Answer: C,D
NEW QUESTION 25
Is it possible to use the App on a Surface Tablet? Choose the correct answer.
- A. Yes. on Surface Pro
- B. No. not possible
Answer: A
NEW QUESTION 26
Which activity execution stage is relevant for mobile service workflows? Choose the correct answer.
- A. Closed
- B. In planning
- C. In dispatching
- D. In execution
Answer: D
NEW QUESTION 27
As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.
- A. Missing skills
- B. Booked assignments
- C. Work time pattern
- D. Availability status
Answer: A,D
NEW QUESTION 28
In which scenario of service engagement does SAP field service management primarily provided capabilities to complement? Choose the correct answer.
- A. High touch
- B. None touch
- C. Video chat
- D. E-mail interaction
Answer: A
NEW QUESTION 29
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C-C4HFSM-91 exam questions from CramPDF dumps: https://www.crampdf.com/C-C4HFSM-91-exam-prep-dumps.html (88 Q&As)