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GAQM CTL-001 Exam Syllabus Topics:

Topic	Details
Topic 1	Building Better Teams: This module targets First Line and Middle Managers, defines what constitutes a team, and establishes team norms. Candidates will explore the importance of working collaboratively and identify their team player type.
Topic 2	Team Building: This section of the exam measures the skills of Business Managers and covers various types of teams, the TORI model, and the Team Player Survey. Candidates will learn about the stages of team development and the essential communication skills necessary for effective teamwork. Additionally, this module addresses shared leadership, managing team conflict, and obtaining consensus, along with techniques for team problem-solving such as SWOT analysis.
Topic 3	Self-Leadership: This module is designed for First line and Middle Managers and focuses on self-leadership. Candidates will explore self-awareness by understanding who they are and how to manage change effectively.
Topic 4	Leadership Skills: This section covers demonstrating essential leadership qualities. It covers managing time and energy effectively, understanding what makes a good leader, and using communication as a leadership tool.