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BlackBerry 10 Support Specialist Sample Questions:

1. Where can a user edit folder redirection on a new BlackBerry 10 (BB10)?

A) System Settings Notifications
B) Accounts in System Settings
C) BlackBerry Balance
D) BlackBerry Hub settings

2. How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?

A) The Wi-Fi profile will have a lock icon next to it.
B) There is no way for a user to tell which profiles have been pushed.
C) The Wi-Fi profile will have a briefcase icon next to it.
D) The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.

3. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Copying media and files
B) Bluetooth connections
C) Wi-Fi sharing
D) Blocking USB connections

4. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?

A) BlackBerry Link
B) BlackBerry Desktop Manager
C) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card
D) BlackBerry Administration Service client, Devices>connected devices>Backup

5. What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?

A) Work and Personal
B) Server and Personal
C) Enterprise and Home
D) Work and Home

Solutions: