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Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mac Hardware Architecture | 25% | - Display, storage & memory - Power supply & thermal systems - Logic board & components |
| macOS & Peripheral Support | 15% | - Peripheral & connectivity issues - Software-hardware interaction - System configuration & recovery |
| Mac Product Repair & Replacement | 25% | - Genuine parts & service guidelines - Disassembly & reassembly procedures - iMac, MacBook, Mac mini models |
| Safety & ESD Procedures | 15% | - Tool handling & workspace safety - High voltage & thermal hazards - Electrostatic Discharge (ESD) safety |
| Troubleshooting Methodology | 20% | - Diagnostic tools & utilities - Repair verification & documentation - Problem verification & isolation |
Apple Macintosh Service Sample Questions:
If you are unable to find the password for an AirPort Extreme or Express Base Station, you should perform a _______.
- A. Hard reset
- B. Soft reset
According to Apple service manuals, what steps should you take before performing any take-apart steps when replacing a part in any Apple product?
- A. Lay the product on its side so it will not fall over.
- B. Order all available service parts for the appropriate configuration of the product.
- C. Discharge the CRT and establish an ongoing ground.
- D. Disconnect and reconnect all internal cables.
- E. Gather all necessary tools and perform all preliminary steps.
Examine the exhibit. What is the name of this special Apple tool?
- A. MacBook Spring Adjustment Tool
- B. Mac Pro Wrench
- C. iMac Gap Measurement Tool
- D. Xserve Processor Alignment Wrench
Which FOUR of the following actions helps reduce the risk of damage from ESD? SELECT
FOUR
- A. Handle all ESD-sensitive boards by the connectors, not the edges.
- B. Ground yourself and the equipment you are working on.
- C. Use static-shielding storage bags for ESD-sensitive components.
- D. Do not bring plastic, vinyl, or foamed polystyrene near ESD-sensitive components.
- E. Do not touch anyone who is working on ESD-sensitive components.
- F. Always place ESD-sensitive components on metal surfaces.
Which of the following tools would be the most appropriate to use when verifying whether a backup battery inside a Mac is faulty?
- A. Magnetizer
- B. Flashlight
- C. Torx driver
- D. Multimeter
