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Apple Desktop Service Certification Sample Questions:

1. Examine the exhibit. Notice the lack of IP address information for built-in Ethernet. What is the most likely cause of this condition?

A) AppleTalk is active.
B) No DHCP server available.
C) Incorrect DNS entry.
D) No active Ethernet link.

2. Which of the following can permanently damage an LCD display?

A) Turning brightness up too high.
B) Not using a screen saver.
C) Using a screen saver.
D) Rubbing the display.

3. Which of the following combination of Drive Module Status Lights and Drive Module Activity Lights should you look for before you can safely remove a module from an Xserve G5?

A) Both lights OFF
B) Status light OFF, activity light ON
C) Both lights ON
D) Status light ON, activity Light OFF

4. Which of the following is NOT a good step to take when working onsite on a computer?

A) Check the polarity of the grounded power outlet.
B) Place parts on the floor.
C) Use a grounded ESD mat.
D) Wear a grounded ESD wrist strap.

5. When would you want to force an application to launch using Rosetta?

A) You want to run a Universal Binary application on a PowerPC-based Mac.
B) You want to run an Intel-native application on a PowerPC-based Mac.
C) You want to run a PowerPC-native application on an Intel-based Mac.
D) You want to run a Universal Binary application with PowerPC plug-ins on an Intel-based Mac.

Solutions: