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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which would you reflect through a "To-Be" Business Model Canvas?

A) The customer's top future capabilities to increase productivity
B) A recommended organization structure for the IT department
C) Detailed process handoff criteria
D) A sequence of projects to deliver new collaboration features for the customer's service reps

2. The business value approach helps you to do what?

A) Increase revenue and profit, by bundling services instead of using customer staff for implementation work
B) Ensure that requirements gathering takes the smallest possible resource and time
C) Use various techniques to add value through the discovery process
D) Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts

3. What is the reason for identifying business case dependencies?

A) To improve alignment between the customer IT organization and business units
B) They are most likely to help you propose and defend solutions with larger customer investments
C) To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled
D) Customer business executives expect Cisco to minimize the actions their teams are required to execute

4. Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

A) Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
B) Inform the customer of some statistics about their competitors, to get a reaction
C) Lead an exercise to define revenue the customer could gain from using remote experts on sales calls
D) Ask open ended questions about goals and impacts from challenges

5. What should your next step be once you have completed defining your recommended solution?

A) Conduct business requirements analysis
B) Develop business case
C) Measure benefits realization
D) Present to the relevant stakeholders for buy-in

Solutions: