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IBM 000-N13 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Intelligent Operations Center Overview | - Use cases for smart city and operations management - IOC architecture and core components |
| Topic 2: Event Monitoring and Analytics | - Correlation and alert management - Real-time event monitoring dashboards |
| Topic 3: Data Integration and Management | - Data sources and ingestion mechanisms - Event processing and normalization |
| Topic 4: Reporting and Visualization | - Operational reporting and KPI tracking - Dashboard configuration and customization |
| Topic 5: System Installation and Configuration | - Initial setup and environment configuration - Deployment architecture and prerequisites |
| Topic 6: Operations Management | - Incident lifecycle management - Workflow automation and escalation rules |
| Topic 7: Security and User Administration | - User roles and access control - Audit logging and compliance features |
IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:
Question 1
The Intelligent Operations Center addresseswhich of the following customer pain points?
A. Elected officials must spend considerable time and resource on campaign expenses.
B. Lack of city-wide coordination and collaboration in the planning and execution of events,
along with the use of many disparate information
systems.
C. Operations Center buildings are expensive to build and maintain.
D. Discovery of natural resources within the city's boundaries requires costly legal council
and environmental studies.
Question 2
Which are the target customers for the "On Cloud"deployment model?
A. Large cities with in-house staff that want the highest degree of flexibility
B. Small to Medium cities that lack in-house staff/skills or large cities for tactical deployments
C. Customers in regions with regulatory constraints on data location
D. Operations centers with poor Internet quality and/or high cost of Internet service
Question 3
What kind of portlet should you create to hold a Report URL?
A. A dynamic content portlet
B. A report portlet
C. An integration portlet
D. An iFrame portlet
Question 4
The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
A. Work Orders
B. Assets and People
C. All of the above
D. Service Requests and Incidents
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C |
