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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?

A) In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
B) In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.
C) In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
D) In Org Settings, set up a policy and select create a user group for all owners.

2. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Communications plan
B) Statement of work (SOW)
C) Roles and responsibilities matrix
D) Policies & settings documentation
E) Grid Orientation curriculum

3. What considerations should you take into account as you tailor your learning plan for your client?

A) Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages
B) Client's use of Slack, number of Admins and Users and different time zones and/or languages
C) Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages
D) Brand of video conferencing tool, client's use of Slack and number of Admins and Users

4. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) With Slack we will build deeper connections by using a single global collaboration platform.
B) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
C) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
D) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.

5. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Check out the resources in the Slack Help Center.
B) Contact a Slack Admin.
C) Reach out to the help desk.
D) Take the Slack Admin Certification Prep Course.

Solutions: