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Salesforce Certified Slack Administrator Sample Questions:

1. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?

A) Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
B) Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
C) Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
D) Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

2. You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A) Connect an identity provider (IdP) group to appropriate workspaces to control membership.
B) Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.
C) Allow users to join the workspaces at their own direction.
D) Direct users in those departments to self-manage their memberships via invite requests.

3. As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A) Log all users out of mobile anytime your organization experiences a security threat.
B) Allow all users to remain logged in infinitely.
C) Allow users to set their own mobile session duration.
D) Set a mobile session duration of 2 weeks for all mobile devices.

4. Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A) Archive the channel and create a new channel to eliminate the noise.
B) Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
C) Limit the posting permissions to Org Admins, plus specific people.
D) Encourage employees to direct message the HR team with questions and confidential information.

5. Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A) Promote the "Ambassadors" to Workspace Admins in Slack.
B) Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
C) Promote the "Ambassadors" to Workspace Owners in Slack.
D) Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

Solutions: