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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Backing Up and Restoring | - Restoring Apple devices and user data - Backup methods including iCloud and Time Machine |
| iPhone and iPad Fundamentals | - Device setup and configuration - iOS and iPadOS features and management - Apple device hardware and accessories |
| Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| Recovery and System Diagnostics | - Startup and recovery options - System troubleshooting and diagnostics tools |
| Mac Fundamentals | - Mac hardware and troubleshooting - User accounts and permissions - macOS basics and system configuration |
| Device Management and Networking | - Mobile Device Management (MDM) - Network configuration and troubleshooting - Supporting Apple devices in organizations |
| Privacy, Security, and Sharing | - Sharing and collaboration features - Privacy settings and user data protection - Apple security technologies |
Apple Device Support Sample Questions:
Select two responses.
Which two ways can you use to reset a FileVault password on a Mac?
- A. iCIoud account and password
- B. Using a trusted device
- C. Authenticator app
- D. SMS verification code
- E. Recovery key
Correct Answer: A,E 🗳️
A user created an encrypted backup of their iPhone on a Mac. Because they forgot the backup password, they can't restore the encrypted backup. What must the user do to create a new encrypted backup with a new password?
- A. Create a new encrypted backup on a different Mac.
- B. Restart their iPhone and reconnect it to the Mac.
- C. Use the Reset Network Settings option in Settings.
- D. Use the Reset All Settings option in Settings.
Correct Answer: D 🗳️
Which app should you configure to get live image descriptions of your surroundings on iPhone?
- A. Settings
- B. Photos
- C. Magnifier
- D. Camera
- E. Scanner
Correct Answer: C 🗳️
A user finds several Recovered Files folders in the Trash. What should you advise the user to do?
- A. Do nothing. Malware was detected.
- B. Change preference files.
- C. Delete all the folders immediately.
- D. Retrieve useful files, then empty the Trash.
Correct Answer: D 🗳️
What's required to use Migration Assistant with two installed?
- A. Mac computers with the same version of macOS
- B. Wi-Fi must be on and the Mac computers
- C. Must be placed near each other
Correct Answer: B 🗳️
