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BCS SHAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Understanding Entitlement | 15% | - Hardware ownership and lifecycle rights - License rights and usage limits |
| Managing Asset Inventory | 15% | - Asset classification and tracking - Discovery and inventory techniques |
| Introduction to Software and Hardware Asset Management | 10% | - Purpose and business benefits - Definition and scope of SAM and HAM |
| Asset Usage | 5% | - Monitoring and optimization - Deployment and retirement processes |
| Introduction to Software Licensing | 10% | - Cloud, SaaS and hybrid licensing - Licensing models and agreements |
| Challenges in Implementing SAM and HAM | 10% | - Organizational and technical challenges - Common operational barriers |
| Importance of Managing IT Assets | 15% | - Legal, regulatory and compliance obligations - Risk reduction and cost control |
| Asset Reconciliation | 20% | - Reconciliation reporting and remediation - Matching installations to entitlements |



