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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Organizing & Organizational Structure | 20% | - Organizational Design
|
| Controlling & Quality Management | 20% | - Control Process
|
| Leading & Motivation | 25% | - Motivation & Communication
|
| Planning & Strategic Management | 20% | - Foundations of Planning
|
| Ethics, Social Responsibility & Change Management | 15% | - Ethics & Corporate Social Responsibility
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
What is the last step in strategic planning? Choose 1 answer
- A. Strategic control
- B. SWOT analysis
- C. Goal setting
- D. Strategy formulation
Correct Answer: A 🗳️
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What is the purpose of the Six Sigma Quality approach? Choose 1 answer
- A. To analyze the causes of product defects
- B. To promote the six most common leadership objectives
- C. To break down communication barriers
- D. To improve employee education processes
Correct Answer: A 🗳️
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Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer
- A. Total Quality Management
- B. Criteria for Growth
- C. Change Control
- D. Total Control Management
Correct Answer: A 🗳️
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What is a common element of an effective diversity training program? Choose 1 answer
- A. Identifying informal networks
- B. Building awareness
- C. Completing a skills inventory
- D. Analyzing feedback
Correct Answer: B 🗳️
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What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
- A. Customer relationship management
- B. Customer association organization
- C. Customer connection society
- D. Customer liaison policy
Correct Answer: A 🗳️
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