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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A) Authoritarian personality
B) Interpersonal skills
C) Intellectual coherence
D) Propensity for social loafing

2. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Give individual rewards rather than group rewards
B) Give group rewards rather than individual rewards
C) Establish more rigid role definition for group members
D) Have the group avoid competition with other groups

3. After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?

A) Maslow's hierarchy of needs
B) Bigelow's three factor theory
C) Two factor theory
D) X and Y hierarchy

4. Which statement is true about groupshift?

A) It is not a real-world phenomenon.
B) It can be toward caution or toward risk.
C) It is a side-stepping technique.
D) It cannot be toward greater risk.

5. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) Economic
B) Autonomy and self-reliance
C) Prosperity
D) World peace

Solutions: