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ISTQB (ISTQB CTAL-TA) ISTQB Certified Tester Advanced Level - Test Analyst (Syllabus 2012) Sample Questions:

1. The following document has been produced as part of the replacement of an internal Customer Relationship Management (CRM) application. The replacement application should not differ from the current CRM application, and the documentation reflects this aspiration, with seven specific requirements listed.
The requirements will be reviewed using a standard checklist:
a. Requirements should be testable
b. Each requirement should be consistent with other requirements
c. Each requirement should be unambiguous
d. Each requirement should have a unique identifier
e. Documents should be versioned, dated, and the author specified
Which checklist items would identify issues in this requirements document?
SELECT ONE OPTION

A) b, d
B) a, c
C) b, e
D) d, e

2. Supercar is an online vehicle sales website specialising in a single manufacturer's Sports Utility Vehicles (SUVs) and saloons. A vehicle has two key elements, power unit and body style. The manufacturer offers three choices of power unit: petrol, diesel and hybrid. There are 3 mam body styles Saloon, Hatchback and SUV SUVs only come as petrol and diesel options Hybrid is available for Hatchback only. The site will allow an order to be processed if at least one of the chosen vehicle configurations is in stock, otherwise a message will be displayed asking the user to try again later As a Test Analyst you are asked to review the Supercar specification before starting to design the corresponding usability test cases. Which of the comments below should you make?

A) Dependencies between power unit and body style are ambiguous
B) It is not clear which message will be displayed when the car is "out of stock"
C) I have no comments, specification looks OK
D) Boundaries for stock levels are ambiguous.

3. What is main difference between user experience and usability?

A) There is no difference between user experience and usability, they are the same.
B) User experience relates to people's perceptions and responses; usability relates to characteristics of the software product.
C) Usability is evaluated via reviews; the user experience is evaluated via surveys
D) Usability relates to people's perceptions and responses; user experience relates to characteristics of the software product.

4. A web-based system is being developed to support the administration of tennis tournaments.
The system provides advice on how much money to offer each player as their individual attendance fee.
The amount depends on a combination of the following factors:
* Overall attendance fund (divided into five numeric ranges)
* Player's current world ranking (divided into ten numeric ranges)
* Whether it is a local tournament for the player (YES or NO)
* Their relationship with the tournament sponsors (clothing, equipment, or endorsement)
* Their previous attendance history at this event (finalist, played, withdrew before event, or withdrew during event) It has been noted that the attendance fee calculation does not take account of 'last minute' invitations that are made to replace a player who withdraws close to the tournament start date. In this case, enhanced attendance fees are offered depending on whether the invitation is made within a week, a fortnight, or a month of the tournament start date.
Which of the following specification-based techniques would be the BEST choice for testing the 'last minute' scenario where players are replaced close to the tournament start, and what type of defect is being targeted by the testing?
SELECT ONE OPTION:

A) Decision Table testing technique; Fee calculation defects
B) Equivalence Partitioning technique; Date formatting defects
C) Boundary Value Analysis technique; Date comparison defects
D) Use Case testing technique; Fee specification defects

5. Ticket machines are to be installed at the train station of a major European airport to enable newly arriving passengers to quickly purchase their tram tickets.
You are testing this new application and the following Use Case has been provided:
USE CASE: Credit Card Purchase
* Use Case ID: UC-001401
* Purpose: To purchase a single ticket to the city center
* Actors: User
* Preconditions: Ticket machine is at the "select language" screen, user has a valid credit card

You have been asked to review this Use Case. Which ONE of the following checklist items are TRUE and will pass?
SELECT ONE OPTION: