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What is the duration of the Field-Service-Lightning-Consultant Exam
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Passing Score: 70%
Field-Service-Lightning-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:
- Manage Work Order 32%
- Manage Case 7%
- Manage Inventory 3%
- Manage Scheduling and Optimization 28%
- Manage Assets 5%
- Configure Contracts, Entitlements, and Warranties 8%
- Configure Mobility 17%
How to book the Field-Service-Lightning-Consultant Exam
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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance Plans and Advanced Features | 10% | - Set up recurring maintenance plans - Configure reports, dashboards, and analytics - Integrate with Service Cloud and other clouds |
| Mobile and Field Execution | 17% | - Manage mobile workflows and offline access - Configure Field Service mobile app settings - Track time, inventory, and work completion |
| Work Order Management | 23% | - Manage work order line items and required products - Set up entitlements, service contracts, and SLAs - Configure work order lifecycle, types, and milestones - Relate work orders to cases, accounts, and assets |
| Scheduling and Optimization | 28% | - Manage service appointment lifecycle - Utilize Dispatcher Console features - Use routing, optimization, and dispatch strategies - Implement complex work and multi-day appointments - Configure scheduling policies and service objectives |
| Field Service Lightning Setup and Configuration | 22% | - Define license types and permission sets - Define products, assets, and inventory settings - Configure service territories, operating hours, and locations - Set up service resources, skills, and time sheets |
