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Prerequisites for CRT 211 Exam
There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.
Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam
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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Territory Management
- Restricting and Extending Object, Record, and Field Access
- Determining Appropriate Sharing Solutions
- Data Relationships
2. Automation, Change Management, and Auditing
- Deployment Tools
- Auditing and Monitoring
- Sandboxes
- Change Management Options
3. Analytics and Data Management
- Report Types
- Creating Reports
- Data Quality Features and Policies
- Dashboards
4. Sales, Service, and Content Applications
- Service Cloud Console Toolkit
- Content Management
- Salesforce Knowledge
- Forecasting
- Entitlements
- Products, Price Books, Schedules, and Quotes
5. Customization: Fields
- Maintain data quality
- Work with record types and business processes
- Create selection fields: picklists and lookups
- Create formula fields
- Work with page layouts
- Create new custom fields
- Administer standard fields
6. Managing Data
- Update existing records with the data loader
- Import new records using import wizards
- Back up data with a weekly export
- Mass delete records
- Mass transfer records between users
- Keep records up to date with Data.com and social accounts and contacts
7. Reports and Dashboards
- Create new reports with the report builder
- Filter reports
- Summarize report data with formulas and visual summaries
- Build dashboards
- Run and modify reports
- Print, export, and email reports
8.Automation
- Automate leads and cases
- Set up workflow rules and Process Builder
- Manage email administration
9. Managing the Support Process
- Analyze support data with reports and dashboards
- Enable collaboration in the Service Cloud
- Automate the support process
- Understand the Salesforce Console
Salesforce CRT-211日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales and Service Applications | - Sales Cloud Configuration - Automation in Sales and Service Processes - Service Cloud Features |
| Analytics and Reporting | - Data Visualization and Sharing - Advanced Reporting Features - Reports and Dashboards |
| Process Automation | - Flow Automation - Approval Processes - Workflow Rules and Process Builder Concepts |
| Security and Access | - Organization-Wide Defaults and Sharing - Permission Sets and Field-Level Security - Role Hierarchy and Profiles |
| Data Management | - Data Governance and Archiving - Data Import and Export Tools - Data Quality and Duplicate Management |
