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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

Question 1

A customer has a VMware environment and is limited in the number of hosts that can access a given LUN. This is causing a problem for the storage administrator. The customer wants to overcome this issue when purchasing the next storage device.
Which function within the storage hardware does this customer require?

A. vStorage APIs for Storage Awareness
B. Hardware Assisted Locking
C. Hardware Accelerated Move
D. Pluggable Storage Architecture

Question 2

A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A. Distributed cache
B. IBM Advanced System Placement program
C. IBM Hyper-Scale
D. Exception rebuild speed

Question 3

A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A. Place the order with just 1 TB drives.
B. Place the order, then have the installer take apart and reassemble the XIV.
C. Place the order with height and weight reduction delivery.
D. Place the order with only 6 modules then perform a MES upgrade.

Question 4

What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?

A. Security Administrator
B. Service
C. Monitor
D. Copy Operator

Question 5

A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A. Gather and analyze capacity requirements and usage using the DS5300 and GUI.
B. Migrate the DS5300 workload to the XIV using XIV migration capability.
C. Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
D. Collect DS5300 and XIV performance data and model the cumulative workload.
E. Collect DS5300 performance data and model the workload on a 12 module XIV.

Solutions: