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IBM C2180-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?

A. Create a series of wire frame models.
B. Have the developers write user stories.
C. Capture use cases only if they are simple.
D. Focus on participants, their actions and sequence of activities.

Question 2

The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A. deferred until the software requirements specification document is complete.
B. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
C. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.
D. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.

Question 3

What is the purpose of Performance Data Warehouse?

A. View reports
B. Analyze process performance data
C. Start new process instances
D. Track process performance data

Question 4

It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?

A. Note the sub-process as a user story and save it for the next release.
B. Redo Playback 0 and include the sub process.
C. Schedule a special iteration and playback to address the sub-process after Playback 3.
D. Include the sub-process in Playback 1 without validating with the process owner.

Solutions: