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Apple OS X Support Essentials 10.8 Sample Questions:

1. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder? (Select 2)

A) SMB
B) AFP
C) FTP
D) DFS
E) WebDAV

2. You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?

A) Choose Terminal from the Utilities menu, type startupdisk -[volume name] and press Return.
B) Choose Startup Disk in the OS X Utilities window, and select a startup volume.
C) Choose Disk Utility from the Apple menu, and select a startup volume.
D) Choose Startup Disk from the Apple menu, and select a startup volume.

3. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

A) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
B) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
C) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
D) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.

4. You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A) You can see its contents, but you cannot add files to it.
B) You can neither see its contents nor add files to it.
C) You cannot see its contents, but you can add files to it.
D) You can see its contents and you can add files to it.

5. How do you reset the printing system in OS X Mountain Lion?

A) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
B) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
C) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
D) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.

Solutions: