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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Startup Process | 8% | - Evaluate and resolve OS X startup issues |
| File System & Storage | 8% | - Diagnose file system and volume problems |
| Security & Privacy | 6% | - Diagnose security and privacy configuration issues |
| Peripherals & Devices | 8% | - Troubleshoot external hardware and connections |
| Applications & Spotlight | 7% | - Resolve app behavior and Spotlight search problems |
| Family Sharing & iTunes | 4% | - Troubleshoot Family Sharing and iTunes-related issues |
| iCloud & Services | 8% | - iCloud sync and service connectivity issues |
| Networking & Connectivity | 8% | - Wired/wireless network configuration and troubleshooting |
| Accounts & Permissions | 8% | - Resolve user account and file permission problems |
| Diagnostic Tools & Methodology | 9% | - Apply Apple recommended troubleshooting procedures |
| Time Machine | 8% | - Understand functionality and troubleshoot backup/restore |
| Installation & Recovery | 8% | - Troubleshoot OS X installation and upgrade issues |
Apple OS X Yosemite Troubleshooting Sample Questions:
Question 1
Marilyn wants to know which apps on her Mac store documents in iCloud. Where can you direct Marilyn to view apps that store documents and data in iCloud?
A. Click iCIoud in System Preferences and then click on iCloud Drive Options
B. Log into iCloud.com and click Settings to view supports applications.
C. Select iCIoud Drive from the Applications folder.
D. Select iCIoud Drive from the Finder sidebar and click the Applications folder.
Question 2
Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone. Andrew's Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?
A. The devices are not on the same Wi-Fi network.
B. The passcode is preventing Mail from completing Handoff.
C. The devices are not paired.
D. The iPhone 4s does not support Handoff.
Question 3
How do you change permissions of a specific folder?
A. In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
B. In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
C. Control-click the folder and then click Change Permissions.
D. Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.
Question 4
Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?
A. Thunderbolt Setup Utility
B. Disk Utility
C. Directory Utility
D. Console
Question 5
The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?
A. Reinstall OS X using the Recovery System.
B. Replace the hard drive.
C. Erase the hard drive and then reinstall OS X.
D. Restart the machine and download the OS X Yosemite installer again.
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: C |
