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Avaya 74950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Best Practices | - Deployment best practices - Integration issue diagnosis - Channel troubleshooting - Log analysis |
| Administration and Maintenance | - Database and datastore management - Backup and restore procedures - Routine operational tasks - System monitoring |
| Installation and Initial Configuration | - Avaya Control Manager integration - Certificates and security setup - Core platform deployment - Cluster installation and configuration |
| Avaya Oceana Solution Architecture | - Avaya Breeze platform integration - Component interfaces and interactions - Avaya Oceana core components - Workspaces architecture |
| Omnichannel Solution Integration | - Email channel integration - SMS channel integration - Web Chat integration - Voice channel integration - Social media and chatbot integration |
| Workspaces and Agent Experience | - Supervisor features - Interaction routing and handling - Agent Workspaces configuration - Context management |
Avaya Oceana® Solution Integration Sample Questions:
Which three key feature benefits can be achieved through implementing HyperSec Gateway in an Avaya Surge™ IoT solution? (Choose three.)
- A. GRE Tunnels
- B. Packet reassembly
- C. Advanced Segmentation
- D. Zero touch deployment
- E. BI-Directional IPSec support
Each ONA follows an ONA life cycle Management to describe its states.
When the ONA is in the Inactive state, which statement is true?
- A. It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.
- B. It is when the device inventory/profile Is present and associated to a service profile, and the device is in the network, authenticated, and operational.
- C. It is when the device Inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
- D. It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.
What does it mean to deploy the Avaya Surge™ IoT Controller in a Standalone mode?
- A. Configure the Avaya Surge™ IoT Controller on the standalone node in cluster mode in a two-node setup.
- B. Configure the Avaya Surge™ IoT Controller on the secondary node In cluster mode in a two-node setup.
- C. Configure the Avaya Surge™ IoT Controller in a single-node setup.
- D. Configure the Avaya Surge™ IoT Controller on the primary node in cluster mode.
When the link state does not contain any link information, and the Tunnel view link state does not contain link information to ONA, which corrective action will you take for the OMA?
- A. Apply Flow Rules to the ONA.
- B. Reconnect the ONA to the switch.
- C. Apply the service profiles to ONA.
- D. Remove the license to the ONA and restart.
A customer is using an end-to-end Avaya Fabric Connect network solution for Surge IoT implementation.
Which Avaya technology is most useful for IoT deployment automation at the Access Layer?
- A. Fabric Extend
- B. Fabric Connect
- C. Fabric Attach
- D. Fabric Orchestrator
