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Microsoft 70-404 Valid Braindumps - TS: System Center Service Manager 2010, Configuring (available in 2010)

70-404
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Oct 14, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Deploying and Configuring System Center Service Manager- Installation and initial configuration
  • 1. Service Manager management server setup
    • 2. Prerequisites and system requirements
      - Management packs configuration
      • 1. Service Manager data warehouse integration
        • 2. Importing and customizing management packs
          Reporting and Data Warehouse- Reporting configuration
          • 1. SSRS integration
            • 2. Standard and custom reports
              Service Catalog and Request Fulfillment- Service offerings
              • 1. Request offerings configuration
                • 2. Service request workflows
                  Configuration Management Database (CMDB)- Service asset and configuration items
                  • 1. Discovery and synchronization
                    • 2. CI classes and relationships
                      Security and Access Control- User roles and permissions
                      • 1. Role-based access control (RBAC)
                        • 2. Active Directory integration
                          Service Desk and Incident Management- Incident management workflow
                          • 1. Incident lifecycle configuration
                            • 2. Work item templates and queues
                              - Problem management
                              • 1. Root cause analysis processes
                                • 2. Problem record handling

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