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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the Exhibit.

When a Cisco Unified Communications Manager Express advertises directory number pattern in the exhibit. What would the learned pattern be in the RTMT tool on the Cisco Unified Communication Manager?

A) 1408[2-9]XXXXXX and the ToDID will be 0:+1408[2-9]XXXXXX
B) \+1408[2-9]XXXXXX and the ToDID will be 0:
C) \+1408[2-9]XXXXXX and the ToDID will be empty
D) \+1408[2-9]XXXXXX and the ToDID will be 0:+1408[2-9]XXXXXX
E) [2-9] XXXXXX and the ToDID will be 0:+1408[2-9]XXXXXX

2. Refer to the exhibits.











When the IP phone 2001 places a call to 9011 49403021 56001, the call is sent to the Cisco Unified Border Element as 40302156001 which is what the ITSP expects to receive. The ITSP support personnel claim that they never saw the call. Issuing the debug CCSIP message command on the Cisco Unified Border Element results in the message "SIP/2 0 404 Not Found".
Refer to the Cisco Unified Border Element configuration, debug voice dial and ccsip messages exhibits. Which situation can cause this issued?

A) The Cisco Unified Communications Manager is rnisconfigured. The SIP invite should be sent to the ITSP at 10.1.2.1.2. The debug ccsip message shows the SIP invite being sent to 10.12.1.2.
B) SIP error 404 means that a codec mismatch occurred Cisco Unified Communications Manager is sending the call as an early offer with G.711 codec.
C) The Cisco Unified Bolder Element is configured as an MGCP gateway also so that the call is attempted via the PSTN
D) The command allow-connections sip to h323 is missing

3. Refer to the exhibits.




The gateway CSS for inbound calls is configured using internal. CSS, which contains all the directory number partitions for the phones. When a PSTN call that is destined for extension 2001 arrives at the MGCP gateway, the call falls. Use the debug and configuration information in the exhibits to determine what might be causing this issue?

A) The hostname for the gateway does not match the configuration in Cisco Unified Communications Manager.
B) The gateway is using partial PRI, which is not supported in MGCP mode.
C) The MGCP gateway L3 timers need to be increased.
D) Incoming dial-peer configuration is needed.
E) The backhaul link is not open.

4. Which voice translation rule will expand extensions that are in the 3000-3999 range to a 10-digit number?

A) /^...\(... .$\)/^1/
B) /^3...\(... .$\)//408555\
C) /3...//4085553/
D) /^3...$//408555&/
E) /^3...\(... .$\)//408555\1/

5. A user gets the following error on the IP phone:
[205]-User Profile Absent
What could be the probable cause?

A) The Enable Extension Mobility option is not enabled in the phone configuration window.
B) User is logged on to another phone.
C) The device profile is not attached to the user.
D) User ID and password are incorrectly entered on the phone.
E) User is assigned to another phone.
F) The user profile is missing.

Solutions: