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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. Which two statements about scheduling backups with the Timetable feature are true?
(Choose two)

A) Timetable can be used to schedule a LAN backup of the customer's system.
B) A Timetable should be scheduled to perform a Maintenance backup when the CMS is feast b
C) Timetable can be used to schedule a LAN backup of the customer's data.
D) A Maintenance Backup Timetable is shipped with the CMS system but it is not scheduled.
E) A Timetable can be scheduled using CMS Supervisor or ASCII CMS.

2. During implementation testing, the technician notices that the communication manager display events command shows number of entries for "Event type 30, No TTR available" upon further investigation the technician finds that the TTR has not yet been installed.
Which vector command failed (causing the Event Type 30) because there was no TTR?

A) converse-on
B) route-to-digits
C) collect-digits
D) queue-to

3. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) CM version is not matching CMS setup.
B) CMS version is not configured an the system-parameters features farm,
C) CMS version is misconfigured on the system-parameters features form.
D) There is no network connection to CLAN.

4. Which command is used to find the current CMS release?

A) pkginfo -p cm
B) pkginfo -r cms
C) pkginfo cms
D) pkginfo -x cms

5. Which three are settings for Vector Variables? (Choose three)

A) Stop Position
B) Action
C) Scope
D) Assignment
E) Length

Solutions: