Recertification
Since the validity period is 3 years, you have to complete recertification requirements for your Deploying Cisco Unified Contact Centre Express certificate to extend it for an additional three years from the date you recertify. The certification tracking system will help you keep track of the time period to rectify as it must be done before the certification expiration date. However, in the event you are unable to certify before expiration, you will have to repeat the entire certification exam process in order to regain its status. Additionally, you can also recertify by advancing to the next level of your desired certification or continuing education credits obtaining or even a combination of both.
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Cisco 500-052 Exam Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design a Cisco Unified Contact Center Express System Deployment | 32% | - Perform customer capacity planning - Determine customer required features - Evaluate and recommend different configuration option - Identify available configuration and ordering tools |
| Implement a Cisco Unified Contact Center Express System | 40% | - Describe the process for installing Cisco UCCX software and hardware - Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements - Describe the process of using the Cisco UCCX Application Editor - Examine the Cisco Business Edition 6000 competitive landscape |
| Operate a Cisco Unified Contact Center Express System | 28% | - Identify basic Cisco UCCX user tasks - Identify processes and tools available for troubleshooting Cisco UCCX - Identify processes and tools available for monitoring system operations in Cisco UCCX - Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX |
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500-052 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Cisco 500-052 exam dumps will include the following topics:
- Design a Cisco Unified Contact Center Express System Deployment 32%
- Implement a Cisco Unified Contact Center Express System 40%
- Operate a Cisco Unified Contact Center Express System 28%
