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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in the administration workflow?

A) Create users
B) Create Organizations and groups
C) Create roles
D) Manage entities withassignmentmanager

2. The technician is configuring the screen recording in an Avaya Contact recorder Advanced(ACRA)environment What is the first step for setting up the screen recording process?

A) Add Employee IDs
B) Create Workgroups andworkstations
C) Create a Member Group
D) Create a LAN Data Source

3. In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility.
Which three procedures are the customer's responsibility (Choose three)

A) Firewall configuration
B) SR tool software installation
C) Prepare SSRS for reports ingestion.
D) SSL certificates preparation
E) Antivirus installation

4. In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A) Recorder Archiver Service
B) Content Server
C) Archive Database
D) Archive Web Service

5. You are selecting the new server roles for recording.
To assure your Avaya Contact Recorder Advanced (ACRA) Works properly, which three server roles are valid? (Choose three)

A) Recorder Integration Service
B) RTP Proxy
C) Replay role
D) Screen Recorder
E) IP Recorder

Solutions: