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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) Nss3033211234
B) NCID3033211234
C) Ns3033211234
D) NCLI3033211234

2. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) IMAP
B) HTTP
C) MAPI
D) POP3

3. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone MAC address must registered in IP Office.
B) The telephone must be changed from SIP to H.323.
C) The telephone requires an IP 500 control unit.
D) The telephone firmware requires an upgrade.

4. What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

A) 32
B) 30
C) 24
D) 48

5. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D) Upgrade Delta Server to the latest release using the IP Office Admin software.

Solutions: